Ordalvek
Effective Date: January 1, 2026

Privacy Policy

Ordalvek ("Company," "we," "our," or "us") is dedicated to protecting your privacy and handling your personal information with absolute integrity and technical precision. This Privacy Policy details our practices concerning the collection, use, maintenance, disclosure, and protection of information obtained through the Ordalvek website, algorithmic trading platform, APIs, and affiliated digital interfaces (collectively, the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with the policies and practices outlined herein, do not use the Platform.

1. Information We Collect

We collect information directly from you when provided, automatically through telemetry systems during platform interaction, and from authenticated third parties:

  • Personal Identifiers: Name, email address, telephone contact number, mailing address, and jurisdictional residency information;
  • Account Authentication Details: Encrypted passwords, multi-factor authentication tokens, and session identifiers;
  • Technical & Execution Telemetry: Read-only or trade-limited API credentials for connected third-party exchanges, IP addresses, browser specifications, device identifiers, operating system characteristics, and network latency metrics;
  • Algorithmic Configurations: Risk preferences, simulated asset allocations, trading frequency parameters, and log records of user-initiated algorithmic executions.

Note on Custody: Ordalvek never requires, records, or stores your private cryptographic wallet keys or master recovery seeds.

2. Purpose and Legal Basis for Processing

We process your personal information under lawful grounds recognized across United States federal and state jurisdictions, including contractual necessity, legitimate business interests, and legal compliance. Specific operational purposes include:

  • Provisioning, maintaining, and calibrating the algorithmic trading execution software;
  • Authenticating user sessions and safeguarding platform infrastructure from unauthorized access, fraud, or distributed denial-of-service (DDoS) threats;
  • Providing customer support, resolving algorithmic execution discrepancies, and sending critical technical notices;
  • Analyzing system performance and improving machine-learning trading optimization models;
  • Complying with applicable statutory legal obligations and regulatory oversight requests.

3. Information Sharing and Disclosure

Ordalvek will never sell, lease, or rent your personal data to commercial third parties or data brokers. We share your information exclusively in the following circumscribed circumstances:

  • Authorized Service Providers: Trusted third-party vendors who provide infrastructure hosting, encrypted cloud storage, transactional email delivery, and cybersecurity verification under strict confidentiality and security covenants;
  • Legal & Regulatory Mandates: Where required by valid subpoenas, court orders, or governmental requests issued by authorized judicial bodies;
  • Corporate Restructuring: In connection with or during negotiations of any corporate merger, asset sale, consolidation, financing, or acquisition involving all or a portion of our enterprise.

4. Cookies, Local Storage & Tracking Technologies

The Platform uses essential, analytical, and performance cookies and local storage tokens. These small text files enable session persistence, remember your display and currency preferences, and gather diagnostic usage telemetry. You may configure your web browser to reject cookies; however, disabling essential session tokens will cause certain automated features and security protections of the Platform to fail.

5. Data Security and Safeguards

Ordalvek employs industry-standard administrative, physical, and technological safeguards to defend your personal data against accidental loss, unauthorized access, alteration, and improper destruction. All sensitive communication is encrypted in transit via Transport Layer Security (TLS 1.3), and stored data rests in encrypted databases protected by strict role-based access control (RBAC). While we deploy rigorous protections, no internet transmission or electronic storage method can guarantee absolute impenetrability.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the business purposes for which it was gathered, satisfy operational requirements, resolve disputes, and fulfill applicable statutory retention obligations under state and federal frameworks.

7. Your Rights and Choices

Depending on your state of residence (including under California CCPA/CPRA, Virginia VCDPA, and Colorado CPA provisions), you may possess specific privacy rights regarding your personal information, including:

  • The right to know and inspect the specific pieces of personal information we have collected;
  • The right to request the deletion or erasure of your personal data, subject to lawful retention exceptions;
  • The right to correct inaccurate or outdated information;
  • The right to opt out of any non-essential analytics tracking or profiling.

To exercise any of these statutory rights, please submit a verifiable inquiry to our designated privacy team at [email protected]. We do not discriminate against users who exercise their lawful privacy rights.

8. Children's Privacy

The Platform is not intended for, marketed to, or directed at individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we discover that personal data of a minor has been gathered inadvertently, we will immediately delete that information from our active systems.

9. Revisions to This Privacy Policy

We reserve the authority to update or amend this Privacy Policy periodically to reflect technological evolutions or regulatory changes. The updated revision will be indicated by the "Effective Date" at the head of this page. Your sustained interaction with the Platform after changes are published constitutes agreement to the updated terms.

10. Contact Us

If you have questions, feedback, or data privacy requests concerning this Privacy Policy, please reach out to:

Ordalvek Privacy & Data Protection Office
Congress Avenue 102, 02116 Boston, US
Email: [email protected]
Telephone: +1 (212) 420-1949